{"html":"<figure class=\"quote\">\n    <div class=\"quote__stars\" aria-hidden=\"true\">&#9733;&#9733;&#9733;&#9733;&#9733;<span class=\"off\"><\/span><\/div>\n\n    <blockquote>I needed an urgent appointment for a cracked tooth, the staff were super helpful and kind and Dr Dan is one of the most loveliest Dentists! Highly recommend.<\/blockquote>\n\n    \n            <div class=\"quote__reply\">\n            <strong>Reply from the clinic<\/strong>\n            Thank you for your wonderful review, Amiley. \nWe&#039;re so glad our team could help you promptly and that you had such a positive experience with Dr Dan. Your recommendation means a lot to us, and we appreciate you taking the time to share your...\n        <\/div>\n    \n    <figcaption>\n        <strong>Amiley Olliver<\/strong>\n        <span class=\"rating num\">5.0<\/span> out of 5\n        <span class=\"quote__src\">via Google<\/span>\n    <\/figcaption>\n<\/figure>\n<figure class=\"quote\">\n    <div class=\"quote__stars\" aria-hidden=\"true\">&#9733;<span class=\"off\">&#9733;&#9733;&#9733;&#9733;<\/span><\/div>\n\n    <blockquote>I had the absolute worst experience with Dinoshi Balasooriya. Honestly, I\u2019ve never come across someone so arrogant, cold and completely lacking empathy in a healthcare setting.\nFrom the very start, it felt off. We hadn\u2019t even finished filling out the medical history forms when she sent her assistant out to call us in....<\/blockquote>\n\n    \n            <div class=\"quote__reply\">\n            <strong>Reply from the clinic<\/strong>\n            Thank you for taking the time to share your feedback. We are genuinely sorry to hear that this experience was upsetting for you and your mother.\n\nAt HCF Dental, we are committed to providing care that is respectful, professional and compass...\n        <\/div>\n    \n    <figcaption>\n        <strong>Aswadi<\/strong>\n        <span class=\"rating num\">1.0<\/span> out of 5\n        <span class=\"quote__src\">via Google<\/span>\n    <\/figcaption>\n<\/figure>\n<figure class=\"quote\">\n    <div class=\"quote__stars\" aria-hidden=\"true\">&#9733;&#9733;&#9733;&#9733;&#9733;<span class=\"off\"><\/span><\/div>\n\n    <blockquote>Saw the dentist Dr Dan Nguyen for a checkup. He was friendly and knowledgable,  and I appreciate that he did a very thorough clean.<\/blockquote>\n\n    \n            <div class=\"quote__reply\">\n            <strong>Reply from the clinic<\/strong>\n            Dear Jasmine, \n\nWe appreciate your feedback and are thrilled you had such a positive experience. Our team works hard to ensure every member feels comfortable and cared for.\n        <\/div>\n    \n    <figcaption>\n        <strong>Jasmine T<\/strong>\n        <span class=\"rating num\">5.0<\/span> out of 5\n        <span class=\"quote__src\">via Google<\/span>\n    <\/figcaption>\n<\/figure>\n<figure class=\"quote\">\n    <div class=\"quote__stars\" aria-hidden=\"true\">&#9733;&#9733;&#9733;<span class=\"off\">&#9733;&#9733;<\/span><\/div>\n\n    <blockquote>A genuine question I would pose about dental check up is my semiannual checkup finished in ~10min with scale and polish and check up. This is my second time visiting here. I understand there is no X-ray required as we have done so last time, but would or should there be a check on gum depth to detect early signs of too...<\/blockquote>\n\n    \n            <div class=\"quote__reply\">\n            <strong>Reply from the clinic<\/strong>\n            Dear Lin,  \n\nThank you for taking the time to share your experience. Please reach out to dfeedback@hcf.com.au so we can investigate this further.\n        <\/div>\n    \n    <figcaption>\n        <strong>Lin Xu<\/strong>\n        <span class=\"rating num\">3.0<\/span> out of 5\n        <span class=\"quote__src\">via Google<\/span>\n    <\/figcaption>\n<\/figure>\n<figure class=\"quote\">\n    <div class=\"quote__stars\" aria-hidden=\"true\">&#9733;<span class=\"off\">&#9733;&#9733;&#9733;&#9733;<\/span><\/div>\n\n    <blockquote>Avoid the place!! I m still having pain after my visit there as the woman who did the cleaning was not gentle at all!! And it\u2019s been 2 weeks!  The chair doesn t even have a proper sink and you wonder if the tools were clean properly! Take a hidden camera with you and you will be surprise by how bad is the place and the...<\/blockquote>\n\n    \n            <div class=\"quote__reply\">\n            <strong>Reply from the clinic<\/strong>\n            Dear Lily, \n\nYour feedback is important to us, and we\u2019re sorry to hear you weren\u2019t satisfied. If you\u2019d like to share more details, please contact us at dfeedback@hcf.com.au so we can address your concerns.\n        <\/div>\n    \n    <figcaption>\n        <strong>Lily So<\/strong>\n        <span class=\"rating num\">1.0<\/span> out of 5\n        <span class=\"quote__src\">via Google<\/span>\n    <\/figcaption>\n<\/figure>\n<figure class=\"quote\">\n    <div class=\"quote__stars\" aria-hidden=\"true\">&#9733;<span class=\"off\">&#9733;&#9733;&#9733;&#9733;<\/span><\/div>\n\n    <blockquote>The admin was outright rude and completely unhelpful. I asked simple questions, but they couldn\u2019t be bothered to provide clear answers without attitude. Communication was dismissive, and the lack of effort was frustrating. Would not recommend dealing with this place needs a serious attitude adjustment. Could only imagi...<\/blockquote>\n\n    \n            <div class=\"quote__reply\">\n            <strong>Reply from the clinic<\/strong>\n            Dear Rachelle, \n\nWe appreciate your feedback and regret that we didn\u2019t deliver the experience you deserve. Please contact us at dfeedback@hcf.com.au so we can learn more and work toward a solution.\n        <\/div>\n    \n    <figcaption>\n        <strong>Rachelle Torkingtong<\/strong>\n        <span class=\"rating num\">1.0<\/span> out of 5\n        <span class=\"quote__src\">via Google<\/span>\n    <\/figcaption>\n<\/figure>\n","has_more":true,"total":16}